KOUTISSE PROMISE & GUARANTEE
An engagement ring and wedding ring are an investment for a lifetime and when you buy from Koutisse, we guarantee that our pieces are finished to the strictest quality standards and promise to provide a comprehensive after-care plan, including repair, complimentary resizing, complimentary ring cleaning and a 2 Year’s warranty.
2 Year’s WARRANTY
We’re proud to offer a 2 Year’s warranty on your engagement ring and diamond but excludes normal wear and tear, accidental damage or misuse. If you believe it has a manufacturing defect, please bring it in for inspection. We will repair or replace your ring as deemed appropriate.
LIFETIME AFTER-CARE
We offer a complimentary professional cleaning over the lifetime of your ring, this includes polishing, re-dipping (white gold only), and prong tightening to ensure that all the stones are secure in their settings. With proper care and prevention, your ring will maintain its beauty, lustre and character for generations to come.
COMPLIMENTARY RESIZING
In order to ensure a perfect fit, we offer all our clients one resize up or down (up to one full size), free of charge.
ENGAGEMENT RING CUSTOMISATION
To help you create the ring of your dreams. From designing bespoke engagement rings and wedding bands and to personalising and engraving any jewellery pieces, virtually meet with one of our bespoke design team to choose the perfect ring.
Book a virtual consultation. Contact us to book an appointment.